Privacy Policy

This Privacy Notice explains how we collect, use, and protect the personal data of users who visit our website and purchase our products, regardless of their country of origin. For users located in the European Economic Area, we process data in compliance with Regulation (EU) 2016/679 (“GDPR”) and applicable data protection laws.

1. Data Controller

The data controller of personal data is RN PRODUCTION LLC, operating under the trade name “LunaTorch” (hereinafter, “we”). For privacy inquiries, you can write to us at contact@lunatorch.com.

2. Data We Collect

• Purchase and shipping data: first name, last name, address, contact details, delivery notes.
• Account data (if you create a profile): email and password (hashed).
• Payment data: processed by secure gateways (e.g., Shopify Payments, PayPal). We do not store full card numbers.
• Technical data: IP address, device, browser, logs, cookies, and similar technologies for performance, security, and analytics.
• Communications: requests sent via form or email to our support.

3. Purposes and Legal Bases

• Order fulfillment and customer support (art. 6.1.b GDPR – performance of a contract, when applicable).
• Legal and tax compliance (art. 6.1.c GDPR, when applicable).
• Fraud prevention and security (art. 6.1.f GDPR – legitimate interest, when applicable).
• Marketing and communications (art. 6.1.a GDPR – consent; you can withdraw it at any time).
• Website analysis and improvement (art. 6.1.f GDPR – legitimate interest, with minimization measures).

4. Cookies and Similar Technologies

We use technical (necessary) cookies, performance/analytics cookies, and, with your consent, marketing cookies. You can manage preferences from the banner or browser settings. Disabling some cookies may limit site functionality.

5. Data Sharing

We share data only with providers who help us deliver services (e.g., e-commerce platform, payments, logistics, email). These parties act as data processors and handle data according to instructions and adequate security measures.

6. Transfers Outside the EU

Data may also be processed outside the European Economic Area. In such cases, we adopt appropriate safeguards (e.g., EU Commission Standard Contractual Clauses) and additional measures to protect your data.

7. Data Retention

We retain data for as long as necessary for the purposes for which it was collected and in compliance with legal obligations (e.g., accounting and tax). Marketing data is retained until consent is withdrawn.

8. Your Rights

You can exercise the rights provided by the GDPR (access, rectification, deletion, restriction, portability, objection, withdrawal of consent) by writing to contact@lunatorch.com. You also have the right to lodge a complaint with the competent Supervisory Authority.

9. Security

We adopt appropriate technical and organizational measures to protect data from unauthorized access, loss, or disclosure.

10. Minors

Our services are not intended for persons under 16 years of age. If you believe a minor has provided us with personal data, please contact us to have it removed.

11. Marketing Communications

You can subscribe to our communications (newsletters/offers). You can unsubscribe at any time via the “unsubscribe” link or by contacting us.

12. Updates to this Notice

We may update this Notice to reflect regulatory or operational changes. The most recent version is always published on this page.

13. Contacts

For any privacy inquiries: contact@lunatorch.com.

Legal information of the operator (information)

RN PRODUCTION LLC – 2915 Ogletown Road, #4324, Newark, DE 19713, U.S.A. – EIN: 35-2781764

Last updated: 30/10/2025